Frequently Asked Questions
Who are we ?
LeDiamanti is a luxury jewelry house, renowned for its unrivaled expertise in creating custom jewelry. Jewelry designed by a world-renowned designer, combining tradition and innovation to offer unique pieces, created with meticulous attention to detail. Each jewel is a true work of art, embodying the timeless elegance and refinement of French fine jewelry. We guarantee you the best price , thanks to direct access to the largest diamond exchanges, without intermediaries.
Why choose LeDiamanti?
Choosing LeDiamanti means opting for personalized service and unmatched quality. We offer you the opportunity to create custom jewelry by selecting from an exclusive range of precious stones and refined metals. All our jewelry is carefully crafted in our workshops in France, guaranteeing a unique creation that perfectly reflects your personal style.
How can I personalize a piece of jewelry?
Customizing a piece of jewelry with L eDiamant i is a simple and transparent process. Browse our online collection, choose a model, then personalize it by selecting from an exclusive selection of precious stones and refined metals. You can also add an engraving according to your wishes. The modifications are visible in real time, giving you total transparency on the final price, for a unique shopping experience.
Where are your jewelry made?
All our LeDiamanti jewelry are designed and manufactured with care in our workshops in France. Our craftsmen, experts in traditional techniques, create exceptional pieces, combining know-how and innovation. Each piece of jewelry bears our master's hallmark , guaranteeing its authenticity and the purity of the materials used, for impeccable quality.
Do you have physical stores?
Yes, LeDiamanti has several boutiques in France and internationally, including Paris , Lille , Tours, Vancouver , Casablanca , Rabat, Fez , and Dubai . Come discover our exceptional creations, meet our fine jewelry experts, and receive personalized advice for your purchases, in order to choose the jewel that perfectly matches your expectations and your style.
Our LeDiamanti Showrooms:
France:
- Paris
Address: 58 Rue de Monceau, 75008 Paris, France
Phone: +33 1 85 09 12 19 - Tours
Phone: +33 6 66 10 69 67 - Lille
Phone: +33 6 49 85 59 00
Canada:
- Vancouver
Address: 2025 Willingdon Ave #900, Burnaby, BC V5C 0J3, Canada
Phone: +1 778-372-8300
Morocco :
- Casablanca
Address: Crystal Building 1, 10th floor, Casablanca 20000
Phone: +212 6 00 92 84 92 - Rabat
Address: 5th floor, Center, Buildings 7 & 8, Avenue Attine, Rabat 10100
Phone: +212 68 66 69 14 - Fez
Address: 72 Avenue Mohamed Zerktouni, Fez 30000
Phone: +212 6 00 84 13 74
United Arab Emirates:
- Dubai
Address: Gold Land Building, Gold Souq, Deira, Al Sabkha, Dubai, United Arab Emirates
Phone: +971 58 558 1648
Can I buy jewelry directly from your stores?
At LeDiamanti , you can order a piece of jewelry directly from our stores. Since the majority of our creations are custom-made , they are not always available immediately. However, we will provide you with an estimated time for the manufacturing and delivery of your jewelry, in order to guarantee a unique and transparent shopping experience.
Do you offer free advice and quotes?
Yes, LeDiamanti offers free consultations in-store or online to help you choose the perfect piece of jewelry. We also provide our customers with the unique expertise of our in-house designer , who offers his services in creating custom jewelry, with the signature of a world-renowned designer . In addition to this, we will provide you with detailed quotes at no additional cost, ensuring a transparent and personalized shopping experience.
Do you offer express delivery?
Yes, LeDiamanti offers express delivery options for jewelry that requires rapid manufacturing. Some items can be delivered in less than 48 hours , for a 10% surcharge on the price . For more information on delivery times and our express services, contact our customer service , who will be happy to provide you with all the details.
What are your commitments regarding returns and exchanges?
We offer a flexible return and exchange policy to ensure your satisfaction. If you are not completely satisfied with your purchase, please contact our customer service to arrange a return or exchange. Our team is available to assist you throughout the process, ensuring a hassle-free shopping experience .
How can I contact customer service?
For any questions or assistance, our customer service is available by email at atelier@Lediamanti.com or by phone at +33 1 85 09 12 19. We are available from Monday to Friday to answer all your requests and provide you with personalized assistance .
Find out more about our services and explore our unique collection by visiting our website or contacting our dedicated team directly. At LeDiamanti , each piece of jewelry is a bespoke work designed to reflect your style and emotions. We are here to help you create a unique story through exceptional pieces, combining artisanal expertise and personalized design .