At LeDiamanti, durability and quality are at the heart of our creations. That is why we offer a lifetime warranty on all our jewelry, a rare and precious commitment that demonstrates our confidence in our products and our dedication to your satisfaction.
Lifetime Warranty: Your Assurance of Quality
When you buy a piece of jewelry from LeDiamanti, you automatically benefit from a lifetime warranty covering hidden defects and manufacturing faults. Each piece is designed with the greatest care by our craftsmen, and we undertake to repair any failure related to a manufacturing defect free of charge. Your jewelry will be returned to you at no additional cost, in perfect condition.
- Important: The warranty does not cover damage caused by modifications made outside our workshops or by improper use.
Repairs and Maintenance: Continuous Assistance
For repairs that are necessary outside of warranty coverage, such as those resulting from accidental shocks or everyday wear and tear, we offer a professional repair service. Whether your jewelry needs re-rhodium plating, resizing, or any other intervention, our team is at your disposal, even years after purchase.
- Repair Process:
o Contact us: Describe the problem encountered. We will tell you what steps to take to send us your jewelry.
o Assessment: Upon receipt, our team assesses the necessary repairs and provides you with a quote.
o Validation: Once the quote is accepted, we proceed with the repair and return the jewel to you as soon as possible.
Accident Management: Transparency and Solutions
If an incident occurs, we encourage you to inform us in complete transparency. Whether it is a fall or an accidental scratch, we will work together to find the most appropriate solution and restore your jewelry.
Regular Maintenance: To Extend Durability
To ensure the validity of the lifetime warranty, it is essential to follow our maintenance recommendations. We offer a free cleaning and refurbishment every 24 months. This follow-up not only keeps your jewelry in perfect condition, but also ensures that it continues to benefit from our warranty.
A Unique Commitment in the World of Jewelry
LeDiamanti stands out for its commitment to offering a lifetime warranty on its creations. This rare service in the world of fine jewelry is a testament to the exceptional quality of our jewelry and our desire to offer you total peace of mind.
Conclusion
Wearing a LeDiamanti jewel means choosing not only a symbol of elegance, but also peace of mind guaranteed by our lifetime guarantee. Respect the maintenance conditions and contact us for any repairs, in order to enjoy your jewelry for years to come, with complete peace of mind.
Contact us for more information
Telephone: 7 days a week, from 10:00 a.m. to 7:00 p.m. on +33 1 85 09 12 19
After-Sales Service: Monday to Friday from 10:00 a.m. to 5:00 p.m. at atelier@LeDiamanti.com