How can we help you?
Do you have any questions? Feel free to check out the FAQ.
Your satisfaction is our top priority
At LeDiamanti, we understand that purchasing a piece of jewelry is a special and personal moment. To give you complete peace of mind, we offer a simplified and free return policy, allowing you to make your choice with confidence.
Satisfied or your money back: our commitment to you
We offer you a 30-day guarantee to return your jewelry if it does not perfectly match your expectations. Simply return your item to us in its new condition with its original packaging, invoice and warranty certificate. Please note that personalized jewelry (special engravings, custom creations) and full-circle diamond wedding bands are excluded from this guarantee.
Return conditions: simple and clear
- Condition of the jewelry : The jewelry must be in perfect condition, unworn, and not have been resized.
- Return period : You have 30 days after receipt to make the return.
- One piece of jewelry per order : The warranty is limited to one piece of jewelry per order to avoid abuse.
Free and fully insured returns
LeDiamanti covers your return costs for shipments from mainland France, the French overseas departments and territories and certain European countries. Each package is insured up to 10,000 euros to guarantee you complete peace of mind. Don't forget to keep the shipping slip as proof of shipment.
How to return your jewelry
- Contact our customer service :
- Phone : +33 1 85 09 12 19
- Email : atelier@lediamanti.com
We will guide you step by step to ensure a simple and secure return. Let us know the reason for the return so that we can process your request efficiently and in a personalized manner.
Learn more about our quality commitments and our manufacturing process.